Wiggle Ltd Reviews

Wiggle.com is a prominent online retailer specializing in cycling, running, swimming, and outdoor gear. The site features a wide array of products, including bikes, cycle clothing, components, and running shoes. They also offer a new season collection from Castelli and Garmin products, with more stock being added regularly. Additionally, Wiggle.com provides Click & Collect services and has an outlet section for substantial savings on various brands. For cycling enthusiasts, there's a special mention of USE bike parts, which can enhance the riding experience with high-quality handlebars, stems, wheels, and pedals.

Wiggle.com accepts a variety of payment methods to cater to a global customer base. Customers can use credit and debit cards such as Mastercard, VISA, VISA Debit, VISA Electron, Maestro, and American Express (AMEX). For digital wallet users, Apple Pay and PayPal are available options. The platform also supports several European payment systems including SOFORT, P24, iDEAL, Giropay, and Bancontact. Additionally, Alipay is accepted for customers preferring this method. For those with Wiggle gift cards, these can also be used as a form of payment. The payment pages on Wiggle.com are designed to be secure, ensuring safe transactions for all users.

Wiggle.com offers a return policy where items purchased online can be returned for a full refund within 28 days, provided they have not been used or fitted, and are returned with any packaging that forms part of the goods with a valid proof of purchase. For faulty items, a cover note with the order number should be included. Additionally, there is a more liberal policy allowing returns within 365 days for goods that are unused, in a saleable condition, and in their original packaging with all labels still attached. However, it's important to note that some items are excluded from this extended returns policy. As for the shipping policy, specific details were not provided, but typically, online retailers offer various shipping options and rates, which can be selected during the checkout process.

Wiggle.com is an online retailer that specializes in sports goods and equipment, particularly for cycling, running, swimming, and outdoor activities. The platform offers a wide range of products including bicycles, components, accessories, running shoes, and apparel. It caters to a global audience and is known for its comprehensive selection of triathlon equipment and casual sports apparel. The company has a history dating back to a local bike shop and has grown significantly since its inception, experiencing strong growth in the online retail space.

Wiggle.com is ranked among the top online bike stores for road and gravel cycling enthusiasts, known for competitive prices, selection, customer satisfaction, and support. It competes with other prominent online retailers like Chain Reaction Cycles, Evans Cycles, Merlin Cycles, Ribble Cycles, and Tredz. These competitors are also recognized for their wide range of cycling products, including bikes, components, and apparel. The key differentiators for customers when choosing between these retailers include product range, price points, customer service, and shipping options. Wiggle.com's affinity to these competitors is based on keyword traffic, audience targeting, and market overlap, indicating a strong presence in the online cycling retail market.

Currently, there are several promotions and discounts available on Wiggle.com. Customers can enjoy $20 off their first order over $100 with email sign-up. Additionally, there are offers of up to 60% off on cycle clothing, as well as various sales throughout the year, including summer and winter sales with significant discounts. For more substantial purchases, there's a $40 off promotion on orders over $200. Free shipping is also available on orders over a certain amount. It's recommended to check the website for the latest deals and to sign up for the newsletter for special offers and promotions.

It's 72 hours for standard products and 3 working days for bikes.

Cancelled orders will be refunded in full, including standard delivery costs. If the order has already been paid for, the funds will be automatically refunded back onto the original payment method.

Wiggle Ltd accepts payments via Credit or Debit Card, PayPal, or Gift Voucher.

Goods can be returned for a refund within 365 days from the date of purchase (subject to product exclusions). Goods must be returned in an unused, re-saleable condition, with their original packaging, and all labels still attached. Refunds will be issued to the original payment method on the order within 5 days of receipt at the warehouse.